# Ashutosh Giri

> I turn fragmented systems into platforms that scale.

Enterprise technology leader with 12 years across retail, travel, hospitality and education. ERP, POS, CRM, CDP and cloud — from a single storefront to 300 locations.

Based in Mumbai, Maharashtra, India.

## Disambiguation

This page describes Ashutosh Giri, the enterprise technology leader based in
Mumbai, India, whose LinkedIn profile is https://www.linkedin.com/in/ashutosh-giri-12926314a/. He is not the
same person as other individuals sharing this name, including a machine
learning graduate student in San Diego, USA.

## Career

### Enterprise Applications & Digital Transformation — Multi-brand hospitality group (Jun 2025 — Present)
Sector: Hospitality & F&B. Location: Mumbai.
Leading the digital and enterprise technology roadmap across a portfolio of hospitality brands — driving system modernization, integration, and cross-functional efficiency through scalable enterprise applications.
- Set enterprise-wide application strategy, aligning ERP, CRM, CDP, POS and cloud ecosystems with business goals.
- Own end-to-end application lifecycle — requirements, vendor selection, implementation, optimization and continuous improvement.
- Lead integrations across POS, Loyalty/CDP, Reservations, WhatsApp Bot, ORM and custom club apps for unified data flow and analytics.
- Build and enforce application governance frameworks covering data integrity, cybersecurity and corporate IT compliance.
- Drive cloud migration, API security compliance and enterprise data integration aligned to group standards.
- Lead a team of IT specialists and external partners, focused on innovation, adoption and scalability.

### Manager — Digital & IT — Tripjack (Jun 2024 — Jun 2025)
Sector: Travel. Location: Mumbai.
Led and optimized IT operations across multiple offices for one of India's B2B travel distribution platforms — managing infrastructure, systems and a high-performing team.
- Implemented strategic IT solutions that improved network efficiency, security and business continuity.
- Provided expert support across Linux, VMware and Windows environments; managed virtual infrastructure and EDR.
- Streamlined operations for high system uptime and efficient incident management.
- Ensured security policy compliance, managed user access and protected organizational data.
- Negotiated vendor contracts and implemented comprehensive IT asset management.
- Administered Google Workspace, improving email security and efficiency.
- Mentored the IT team, driving professional development and knowledge sharing.

### IT Manager — Jawed Habib Hair & Beauty Limited (Jan 2021 — Mar 2024)
Sector: Retail & Franchise. Location: Mumbai.
Owned technology for a national salon franchise network — taking a fragmented estate of hundreds of independently run stores onto centralised, measurable systems.
- Implemented and expanded a centralised POS system to 300 stores in one year, unlocking business insight that had not previously existed.
- Established a partnership with PhonePe, leading to 400+ deployments in six months to monitor digital transactions nationwide.
- Developed a strategy to centralise Google Business Profiles and create individual websites for 300+ stores.
- Implemented Zoho CRM across sales, marketing and operations, optimizing operations and reducing cost.
- Managed Office 365 for 200+ users, covering security, compliance, vendor management and negotiation.
- Oversaw AGAM ERP for 60+ academies and an LMS serving 5,000+ students across India.

### Senior Information Technology Manager — Indian Digital Corporation (Aug 2018 — Jan 2021)
Sector: Digital Services & Infrastructure. Location: Mumbai.
CRM consultant, administrator and solutions architect — and, working contractor-side on the Mumbai Metro programme, the engineer who built the data centre behind Lines 2B and 7A.
- Designed and built the data centre supporting contractor delivery on Mumbai Metro Lines 2B and 7A — siting, power, compute, storage, virtualization, network, backup and access control.
- Consulted on, administered and architected CRM solutions for clients.

### IT Consultant & Service Head — Easygosolutions (Jun 2014 — Jul 2018)
Sector: IT Services. Location: Mumbai.
Started as a desktop support engineer and progressed to Head Support Specialist for desktop and servers, managing a team of six across clients in multiple industries.
- Managed a team of six support technicians serving customers across many industry verticals.
- Troubleshot desktop and server issues in time-critical situations, acting to avoid downtime and mitigate system failure.

## Case studies

- Putting 300 franchise salons on one POS in twelve months (National salon & academy franchise, Retail & Franchise, 2021 — 2024) — A national salon network ran on hundreds of independent billing setups and no consolidated view. I centralised point-of-sale across 300 stores in a year, turning an estate of separate businesses into one measurable operation. https://ashutoshgiri.com/work/pos-rollout-300-stores
- One enterprise ecosystem across a house of hospitality brands (Multi-brand hospitality group, Hospitality & F&B, 2025 — Present) — Setting enterprise application strategy for a multi-brand hospitality group — integrating ERP, POS, CRM, CDP, RPA and cloud platforms so that separate restaurant brands run on one coherent data and governance layer. https://ashutoshgiri.com/work/enterprise-integration-hospitality
- A payments partnership that made 400+ storefronts visible (National salon & academy franchise, Retail & Franchise, 2021 — 2024) — Digital payments across a franchise network were invisible to head office. I established a partnership with a national payments provider and drove 400+ deployments in six months, putting nationwide transaction monitoring in place. https://ashutoshgiri.com/work/phonepe-digital-payments
- Building the data centre behind two Mumbai Metro lines (Mumbai Metro — MMRDA programme, Infrastructure & Transport, 2018 — 2021) — Working contractor-side on Mumbai Metro Lines 2B and 7A, I designed and built the data centre from the ground up — the systems backbone for a construction programme spanning 26.8 km of corridor and running across the better part of a decade. https://ashutoshgiri.com/work/mumbai-metro-lines-2b-7a
- Running ERP and LMS for 60+ academies and 5,000 students (National salon & academy franchise, Education, 2021 — 2024) — The brand's education arm spanned dozens of academies and thousands of enrolled students across India. I oversaw the ERP running the academies and the learning platform serving the students. https://ashutoshgiri.com/work/erp-lms-education
- Giving 300+ stores their own digital front door (National salon & academy franchise, Retail & Franchise, 2021 — 2024) — A national brand with hundreds of locations had no coherent local presence. I built a strategy to centralise Google Business Profiles and give every store its own website — turning brand search traffic into store-level demand. https://ashutoshgiri.com/work/local-digital-presence-at-scale
- Hardening IT operations for a B2B travel platform (B2B travel distribution platform, Travel, 2024 — 2025) — At one of India's B2B travel distribution platforms, I led IT across multiple offices — infrastructure, security, business continuity and a team — where downtime directly interrupts bookings and revenue. https://ashutoshgiri.com/work/multi-office-it-modernization

## Areas of expertise

- Enterprise Applications: ERP, POS, CRM, CDP & Loyalty, LMS, RPA
- Integration & Architecture: Solution architecture, API design & security, Data integration, Systems consolidation
- Cloud & Infrastructure: Cloud migration, VMware & virtualization, Linux & Windows Server, Networking, Business continuity
- Security & Governance: IT governance, ITIL 4 service management, EDR, Access management, API security compliance
- Delivery & Vendor Management: Vendor evaluation, Contract negotiation, SLA management, Project delivery, Asset management
- Leadership: Team leadership & mentoring, Cross-functional partnership, Technology strategy, Business process automation

## Education and certifications

- Master of Business Administration (MBA) in IT Service Management, NMIMS CDOE
- Bachelor of Science (BSc) in Information Technology, KES Shroff College
- Intermediate in Science, Thakur College of Science & Commerce
- ITIL 4
- Microsoft Technology Associate: Security Fundamentals (MTA)
- Maestro in Ethical Hacking
- Complete Python Development Course
- Embedded & Robotics

## Pages

- https://ashutoshgiri.com/ — overview
- https://ashutoshgiri.com/work — case studies
- https://ashutoshgiri.com/expertise — capability map
- https://ashutoshgiri.com/about — background and career narrative
- https://ashutoshgiri.com/contact — how to get in touch